Order to Cash
The basic business process is Order-to-Cash which includes:
- Taking customer sales orders from all the various sales channels
- Fulfilling the order for either products or services
- Generating an invoice
- Collecting revenue
If you are an entrepreneur, you will receive lots of business advice about various processes, but your Order-to-Cash process should be the basic process.
Set up the process, monitor the process, and improve the process.